FAQ
Welcome to the Avia Beauty Collection FAQ page. Here, you’ll find answers to some of the most frequently asked questions about our products, shipping, and more. If you can’t find what you’re looking for here, feel free to reach out to us through our contact page. Our customer service team is always happy to assist you.
Shipping
We offer standard and international shipping which is expected within 5-7 days. The shipping options and estimated delivery times will be displayed during checkout.
Most of our products have free shipping, those that aren’t are based on the weight of your order, Location, and the shipping method selected. You can see the total shipping cost for your order during checkout or processing requests.
Yes, once your order is shipped, we will send you an email with a tracking number and a link to track your package.
Payment
We accept Visa, Mastercard, American Express, PayPal, AfterPay, Zip, Klarna, Venmo and other major credit cards.
Yes, we use secure socket layer (SSL) technology to encrypt sensitive information and protect your privacy.
No, once an order is placed, the payment method cannot be changed.
Returns
We accept returns within 72 hours after the product is received by the customer. All products must be unused and in the original packaging.
You can initiate a return by contacting our customer service team at Billing@abeautycollection.com. They will provide you with instructions on how to proceed.
No, as long as the product is returned in accordance with our return policy, you will receive a 60% refund. Refunds will be credited to the original payment method used.